Uses for big data and predictive analytics in workers’ comp are growing. But will adjusters buy-in?  Big data is increasingly at the heart of the analytics solutions future-focused claims organizations in workers’ compensation are developing.   A 2019 Willis Towers Watson (WTW) survey found that in commercial lines, “claim analytics usage […]

Details of the successful workers’ comp program include a predictive modeling tool, an embedded claims advocate and an enhanced return-to-work program. When an employee of Lumen Technologies, Inc. finds themselves to be injured on the job, they need not worry. Lumen’s workers’ compensation program provides several capabilities to ensure that […]