Peggy Honoré paid her insurance premiums on-time, every month for more than a decade, but in the months after Hurricane Ida tore the roof off her Destrehan home, she’s struggled to get her insurer to call her back, answer her questions or respond to her claims. Twelve weeks out from […]
Insurance
Risk management professional Karen Dalton shares her experience launching a new claims program within a month. R&I: What was your first job? My mother owned a dry cleaners, so I grew up there and that was my official first paid job. But my first job in the insurance industry was as a medical-only […]
James Curbeam, CPCU, ARM, AIC, is the director of risk management for the Las Vegas Valley Water District. He holds a B.S. in finance from Creighton University and an executive MBA from the University of Nebraska Omaha. James has served in the following industry leadership roles: President, Nevada Chapter of […]
Understanding the insurance claim process is equally as important as selecting the right roofing contractor for your project. COLORADO, USA — PAID CONTENT BY COLORADO ROOFING ASSOCIATION With Colorado ranking second in the United States for hail-related insurance claims, it’s no surprise that homeowners are familiar with the damage that can […]
A decade ago, an ad-hoc group composed of GNO, Inc. and a dozen parish presidents flew to Washington D.C. Our mission was to warn about the unintended, but potentially devastating, consequences of the Biggert-Waters flood insurance reform legislation. Under the new law, hardworking homeowners who had paid their taxes, maintained […]
A homeowners insurance policy can be like a financial security blanket for what may be the single largest purchase of a person’s life. The right policy should help protect you from the costs of rebuilding after a fire, replacing stolen items, repairing your home from storm damage, or from liability […]
BATON ROUGE, La. (BRPROUD) – After a disaster, Louisianans are running into problems with their insurance companies sending dozens of adjusters to their case — leading to major delays in support. Some legislation is looking to tackle that problem despite insurance companies raising objections. SB13 by Sen. Joseph Bouie looks […]
Bill could force insurance to pay to replace sections of damaged roofs Homeowners in Georgia who are frustrated with their insurance company could soon get some satisfaction from a bill making its way through the General Assembly. ATLANTA – Georgia homeowners frustrated with their insurance company would get some relief […]
Downed power lines litter Lake Charles roadways following Hurricane Laura’s arrival in Southwest Louisiana in August 2020. (Rick Hickman / American Press Archives) Insurance Commissioner Jim Donelon, Senate Insurance Committee Chair Kirk Talbot and House Insurance Committee Chair Mike Huval revealed their joint Catastrophe Reform Package for the 2022 Legislative […]
Uses for big data and predictive analytics in workers’ comp are growing. But will adjusters buy-in? Big data is increasingly at the heart of the analytics solutions future-focused claims organizations in workers’ compensation are developing. A 2019 Willis Towers Watson (WTW) survey found that in commercial lines, “claim analytics usage […]
Construction still produces the lion’s share of workplace injuries, with waste remediation and transportation following. While companies have made steady progress in reducing minor injuries and lost workdays, they are seeing less success in cutting down on serious injuries and fatalities, according to a new report. Fewer workers died or […]
PRAIRIEVILLE, La. – Hurricane Ida ripped a hole through The roof of Danielle Cherry’s living room over the weekend. Cherry rode out the Category 4 storm with two shelter dogs and her son in a two-bedroom home along Highway 427 in Prairieville. “It was terrible,” she said. “The lights kept […]
A family member recently bought a house. His realtor was connected to an agency of which I am familiar. In my opinion, the agency should not possess an insurance license. Incompetent would be the nicest description I would offer. Uncaring about the applicability of what was being sold would be […]
Details of the successful workers’ comp program include a predictive modeling tool, an embedded claims advocate and an enhanced return-to-work program. When an employee of Lumen Technologies, Inc. finds themselves to be injured on the job, they need not worry. Lumen’s workers’ compensation program provides several capabilities to ensure that […]
Theft of digital information costs companies $250 billion a year. Now is the time to get smart on protecting those intangible assets. When it comes to trade secrets, one of the most famous is the formula for Coca-Cola, which, as rumor has it, the company never patented. Coca-Cola and many […]
Large loss claims often implicate criminal elements such as drunk driving, drugs, arson, excessive force by police, assault or allegations of misconduct clearly contrary to an employer’s policies. (Photo: Aisylu/Adobe Stock) Large loss insurance claims implicate excess and umbrella insurance policy limits, usually starting at one million dollars and above. […]
The executive director of the Rocky Mountain Insurance Association said it’s best for these Coloradans to start the claims process soon. SUPERIOR, Colo. — Save your receipts. Colorado’s Division of Insurance Commissioner wants victims of the Marshall Fire to save all receipts of what they buy. Nothing is too mundane. […]
One couple thought their policy covered the full cost of a rebuild but found they are $600,000 underinsured. They’re not alone in facing the issue of underinsurance. LOUISVILLE, Colo. — Less than two months after the Marshall Fire ripped through Boulder County, the Colorado Division of Insurance has received at […]
By now, Floridians don’t need to be told that home insurance rates are skyrocketing. Increased frequency and intensity of hurricanes and other storms are one reason. They make us a bigger risk. But Florida hasn’t experienced a major hurricane since 2017′s Irma, which affected most of the state, and Michael, […]
When I joined AIG — and the insurance world — in 2020 as global head of talent, the industry had already acknowledged that new and more diverse talent were necessary for its continued success. The challenge insurance organizations face is effectively reaching these candidates. One of the best ways to […]