Peggy Honoré paid her insurance premiums on-time, every month for more than a decade, but in the months after Hurricane Ida tore the roof off her Destrehan home, she’s struggled to get her insurer to call her back, answer her questions or respond to her claims. Twelve weeks out from […]
Insurance Claims
Risk management professional Karen Dalton shares her experience launching a new claims program within a month. R&I: What was your first job? My mother owned a dry cleaners, so I grew up there and that was my official first paid job. But my first job in the insurance industry was as a medical-only […]
Usually, when state lawmakers gather in Baton Rouge to consider new regulations on insurers, they shy away from additional restrictions out of fear it will upset the marketplace. But as frustrations mount with insurers across a storm-battered south Louisiana, there’s a growing appetite among lawmakers, across the political spectrum, to […]
The U.S. House has passed legislation barring contracts that force people to settle sexual assault or harassment cases through arbitration rather than in court, a process that often benefits employers and keeps misconduct allegations from becoming public. The measure, passed on a 335-97 House vote, reflects rare bipartisan agreement in […]
James Curbeam, CPCU, ARM, AIC, is the director of risk management for the Las Vegas Valley Water District. He holds a B.S. in finance from Creighton University and an executive MBA from the University of Nebraska Omaha. James has served in the following industry leadership roles: President, Nevada Chapter of […]
Understanding the insurance claim process is equally as important as selecting the right roofing contractor for your project. COLORADO, USA — PAID CONTENT BY COLORADO ROOFING ASSOCIATION With Colorado ranking second in the United States for hail-related insurance claims, it’s no surprise that homeowners are familiar with the damage that can […]
A decade ago, an ad-hoc group composed of GNO, Inc. and a dozen parish presidents flew to Washington D.C. Our mission was to warn about the unintended, but potentially devastating, consequences of the Biggert-Waters flood insurance reform legislation. Under the new law, hardworking homeowners who had paid their taxes, maintained […]
A homeowners insurance policy can be like a financial security blanket for what may be the single largest purchase of a person’s life. The right policy should help protect you from the costs of rebuilding after a fire, replacing stolen items, repairing your home from storm damage, or from liability […]
BATON ROUGE, La. (BRPROUD) – After a disaster, Louisianans are running into problems with their insurance companies sending dozens of adjusters to their case — leading to major delays in support. Some legislation is looking to tackle that problem despite insurance companies raising objections. SB13 by Sen. Joseph Bouie looks […]
Bill could force insurance to pay to replace sections of damaged roofs Homeowners in Georgia who are frustrated with their insurance company could soon get some satisfaction from a bill making its way through the General Assembly. ATLANTA – Georgia homeowners frustrated with their insurance company would get some relief […]
Downed power lines litter Lake Charles roadways following Hurricane Laura’s arrival in Southwest Louisiana in August 2020. (Rick Hickman / American Press Archives) Insurance Commissioner Jim Donelon, Senate Insurance Committee Chair Kirk Talbot and House Insurance Committee Chair Mike Huval revealed their joint Catastrophe Reform Package for the 2022 Legislative […]
When the damaged vehicle is finally moved to a repair or salvage facility, the job is referred to as a “secondary tow,” and it’s an ugly, chaotic and archaic process. It’s so bad that the only remedy at this point is to start over from a clean slate and redesign […]
[Update Sept. 4: Here is an updated story about filing a claim with FEMA] STATEN ISLAND, N.Y. — Torrential rain and winds caused severe flooding across New York City on Wednesday when Tropical Storm Ida hit the five boroughs. The storm led to severely damaged and abandoned vehicles on flooded […]
Uses for big data and predictive analytics in workers’ comp are growing. But will adjusters buy-in? Big data is increasingly at the heart of the analytics solutions future-focused claims organizations in workers’ compensation are developing. A 2019 Willis Towers Watson (WTW) survey found that in commercial lines, “claim analytics usage […]
Weeks after Hurricane Ida tore through her Terrytown condo, Linda Davis’ insurance company, USAA, sent an adjuster to inspect the damage. Wind-driven rain had penetrated the roof of her two-story unit, water-logging insulation in the walls and attic, causing the ceiling to collapse onto her bed upstairs. Much of the […]
The recent arrest of two men associated with a large Florida roofing company, on charges of offering “free roofs” and rebates to cover homeowners’ insurance deductibles, has met with strong reactions around the state. The insurance industry has complained loudly that schemes by roofers to claim that age-related wear and […]
Don’t let the name fool you. Tampa-based iink Payments is on a mission to eliminate the extra “ink” associated with the insurance industry. The problem stems around collecting signatures on physical checks. “When you get a check from the insurance company, they can oftentimes have as many as seven signers […]
Louisiana Gov. John Bel Edwards used his opening address to the Legislature to spotlight the problems South Louisiana hurricane victims are having with their insurance companies.nola.com Gov. John Bel Edwards shined the spotlight on the plight of hurricane victims in the state during his Monday address to the Legislature at […]
Lawmakers took their first steps Wednesday toward reining in how property insurers do business in Louisiana, advancing out of committee a series of proposals that regulate how insurance companies respond to policyholders in the aftermath of a catastrophe. Following two years of devastating hurricanes, lawmakers said the No. 1 complaint […]
Construction still produces the lion’s share of workplace injuries, with waste remediation and transportation following. While companies have made steady progress in reducing minor injuries and lost workdays, they are seeing less success in cutting down on serious injuries and fatalities, according to a new report. Fewer workers died or […]